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A day in the life of a Yacht Broker
What is it really
like to be a broker?
In today's information/service economy, it's more important
than ever to provide an unequalled level of service and support to our
clients.
If you've
looked over our Web site, you have some idea of how much effort we've put
into supplying our clients with the best information available.
As a
result, we are often chosen to represent them as their personal Broker. To
help them set up a profitable business that becomes a part of their
ultimate retirement plan. To arrange charters while they're building up
the funds or confidence to eventually own a boat.
We work
hard, but we play hard too. We travel, we sail, but most of all we make
new friends and service those wonderful sailors who place their confidence
with us. If you think you might like to join our team--read on...
Eric Smith, President
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Services--Meet
our staff...

Jeff Jorgensen, has over 30 years sailing
and has enjoyed his power cat experience., He has add to our success
for 7 years as a broker at BYA and is our service and commissioning manager:
jjorgen@bayacht.com 410-263-2311
Chris
Bent. Chris has managed charter boats, a brokerage and new boat
sales organization and has been running sail and power boats for the
last 20 plus years. Now, Chris is our sale manager
cbent@bayacht.com
410-263-2311
Eric Smith President and owner. Eric started Bay
Yacht Agency in 1972 and since that time has helped
approximately 600 people set their boat up as a business.
410-263-2311
esmith@bayacht.com
Douglass Dillard. President of Let's Go
Cruising. Eric's first mate and a
communications pro. Douglass helps smooth out the process of
integrating your boat into the management program regardless
of where you ultimately choose to locate it.410-263-2311
douglass@letsgocruising.com
410-263-1818
For more details about us and our organization,
FOLLOW THIS LINK
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Want a job?
06:00 Get on the computer at home and update the brokerage list on the "Yacht
World" WEB page. Type up a new article for the newsletter to go on line next week. Check E-Mail, and reply.
Call up client list on our web based data base (access from anywhere that there
is internet access) to update notes and come-ups as a result of emails.
08:00 Head for the office.
08:15 Review and Distribute E-Mail Organize desk for the day. Check Faxes.
09:00 Send confirmation FAX (He doesn't have good email in the Islands) to listing broker on the
used Lagoon 47--purchase agreement received overnight. Start a folder. Call Surveyor to check on his availability.
09:14 An email message pops on my screen, "Can you send the
financing application we talked about--we decided to go with the Fountaine
Pajot 43." Attach the financing (Acrobat document) to the email and
return it with a quick note and instructions pulled from my file of
standard replies--along with a few custom notes, of course.)
10:00 Meet client to discuss setting up a Jeanneau 49 in our management program.
12:15 While client is at lunch, put standard layout on CAD system and design custom dressing area he requested.
E-mail the design for a quote. (Have lunch brought in.) Check mail. Answer
E-mail
13:30 Review design with client, agree on a $5,000 reservation deposit to hold the Fall boat until we can finalize financing, design changes, etc.
14:10 Return phone calls. Finalize agreement on Lagoon 47, confirm survey with surveyor, Call
St. Martin to discuss with Luke the new boats on the market coming out of the
Caribbean Charter fleet. Pass the list on to Judy for entering into the computer. Confirm an appointment for him to meet with a client I'm sending next week. If all goes well, I will meet with him for survey and sea-trial in approximately 2 weeks.
15:35 Call clients. Arrange an appointment for Saturday afternoon, and another for Tuesday.
16:22 Call John at the charter base in the Virgin Islands to discuss one of my clients coming down to see
his operation and possibly make an offer on a Fountaine Pajot coming out of the fleet.
Douglass confirms the reservations for France to Sea Trial the new Fountaine Pajot 46.
16:48 Call Thomas (our advertising agency) to discuss material sent yesterday for the latest newsletter.
16:55 Send out the Email newsletter prepared yesterday when all of the
brokers met in the conference room. We used our media projector to design
the letter and update our on-line newsletter to reflect all of the latest
changes. Put the email in the queue for automatic mailing on our
next email mailing (We use "Gammadyne")
17:20 Gather magazines and technical materials that have come in for review at home: Sail Magazine, Boat builder, Soundings Trade, Waterlines (A newsletter from
West Coast Catamaran designers.)
17:35 Arrive home and settle in to read the paper and the information brought home.
In all honesty, this isn't exactly a typical day, but it was representative of one recent Wednesday at our office. We have
4 active, hardworking brokers and this could describe any one of their days at the office. We work 6 and 7 days a week
(with one or two weekends a month off, sailing delivery trips scheduled in, as
well as a variety of vacation breaks) because we love it.
As a bonus, we occasionally get to sea-trial a boat and we go sailing for several weeks each summer and each winter-often with clients and/or doing delivery trips for boat shows. If you're interested in becoming a full time broker, or an owner-agent--please contact Eric Smith.
( esmith@bayacht.com
410-263-2312) Extensive sailing experience not required, enthusiasm most important and sales training a must for full time brokers.
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